What Does Your Business Need in a Website Support Company?
You want a website that’s both timely and relevant – updates need to happen on a regular basis. And if you don’t completely understand how to service your website or simply don’t have time, it can help to leave website support in the hands of the experts.
Four reasons to trust website support professionals for your site maintenance
- Protect your brand. With the world running on the web, your online presence is essential. It helps consumers get to know your company, plus it helps you establish trust. People trust businesses that are consistent and reliable. If they can find you online—with an attractive, modern website that’s never down for outages or issues—it helps your company present itself as professional. Simply put, protect your brand because you respect your brand, and your customers will, too. Partnering with a web support company helps you maintain a consistent web presence, which your customers expect.
- Keep your site up-to-date and relevant. This is important for more reasons than one. First, in order to stay competitive, you need a site that works—it must be fast, easy to navigate and mobile-friendly, and keep pace with constantly evolving technology. Otherwise, your site will look dated and you’ll lose traffic. But that’s not all – hackers seek out poorly maintained websites lacking updated security features. A current website will both delight your consumers and ward off hackers. And if you’re not versed in website development, it helps to work with a support company that is – they’ll be up to date on the latest trends and upgrades, so your site can stay current.
- Avoid/minimize lost business. If shoppers stopped by a store front only to find the store was closed, they’d leave. And this is exactly what happens to your web traffic when your site is down – visitors will lose interest and abandon you for a similar business. You can keep this from happening through immediate site maintenance. You can’t guarantee your site will never go down, but you can ensure that if it does, your web support team will target the issue and have it back up and running in no time.
- Focus on your core business. As a business owner, you already have an important role beyond website maintenance: running your company. While you’re busy planning quarterly goals and focusing on the big picture, it helps to know your website is running smoothly behind the scenes (without having to do it yourself!).
Not sure where to find website support?
If you’re in the market for tech support and you’re not sure where to turn, check out RightWorks. We’ll work with you to find and place candidates to help you maintain a reliable website. To learn more, contact us today!